The effects of job demands, control, and social support on hospital clinical nurses' intention to turn over
Received 18 June 2007; received in revised form 30 January 2008; accepted 19 February 2008. published online 15 January 2009.
Abstract
Nursing turnovers may cause a serious setback to the quality of health delivery system. In addition, this turnover increases direct and indirect labor costs. This study examined the influence of job demand, job control, and social support on clinical nurses' turnover intention based on the job strain model. In total, 373 hospital clinical nurses in northern, central, and southern Taiwan were surveyed. The results show that nurses in high job demand and low-control work situations reveal the highest turnover intention. Job-related social support may decrease this turnover rate.
aDepartment of Leisure and Recreation Management, Asia University, Taichung County 41354, Taiwan, R.O.C.
bDepartment of Industrial Education and Technology, National Changhua University of Education (Bao-Shan Campus), Changhua City 50074, Taiwan, R.O.C.
cDepartment of International Business Management, Hsiuping Institute of Technology, Taichung County 41280, Taiwan, R.O.C.
dDepartment of Industrial Education and Technology, National Changhua University of Education (Bao-Shan Campus), Changhua City 50074, Taiwan, R.O.C.
eDepartment of Health Promotion and Health Education, National Taiwan Normal University, Taipei City 10610, Taiwan, R.O.C.
fGraduate Institute of Long Term Care, National Taipei College of Nursing, Taipei 11219, Taiwan, R.O.C.
ABSTRACT